Customer Journey Map

Understand your Customers Journey – Engage on the Right Touch Points.

About the Project: In this project, you will create a detailed Customer Journey Map for NoAcademy, outlining the steps potential students take from initial awareness to enrollment and program completion. This will help identify touchpoints, pain points, and opportunities for improving customer experience.

About the Company: NoAcademy offers hands-on, real-world learning opportunities through experiential education. The platform connects students, job seekers, and career changers with practical experience and mentorship to help them build their portfolios and advance their careers.

Tools you will learn and work with:
– Canva
– MIRO
– Journey maps
– ChatGPT
– MS Office

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